GBV Training for Security Forces Consultant

TERMS OF REFERENCE FOR SERVICE CONTRACTING

Assignment

GBV Training for Security Forces Consultant

Location

Amman, Jordan

Duration

8 months

Estimate number of working days

150 days (70 days desk review, assessment and development of materials + 80 days training and coaching + plus 10 days final report)

Start date

01 July 2017

End date

28 February 2018

Reporting to

Chief of Child Protection and CP Specialist

1. JUSTIFICATION/BACKGROUND

Gender-based violence (GBV) – including sexual violence – is present in societies across the globe in times of peace and stability as well as in conflicts, and the analysis of the data accessible in different contexts is showing us that the most vulnerable groups to GBV are children and women.

Some girls and boys are particularly vulnerable to GBV because of gender, race, ethnic origin or socio-economic status. Higher levels of vulnerability are often associated with children with disabilities, who are orphaned, indigenous, from ethnic minorities and other marginalized groups. Other risks for children are associated with living and working on the streets, living in institutions and detention, and living in communities where inequality, unemployment and poverty are highly concentrated. Child refugees, internally displaced children and unaccompanied migrant children are also populations of concern. Vulnerability is also associated with age; younger children are at greater risk of certain types of violence and the risks differ as they get older.

During armed conflict, these factors are intensified by forced displacement, separation of families and communities, and weakened or destroyed infrastructure that erode the social and legal protections in place during times of stability, resulting in major risk to suffer violence. Emergency situations pose increased challenges as they also exacerbate forms of gender-based violence (GBV) that children and women are exposed to in times of peace, such as domestic violence.

Sexual exploitation and abuse (SEA) is a form of gender-based violence[1] that is also heightened in contexts of conflict. The term “sexual exploitation” refers to any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another[2]. The term “sexual abuse” refers to the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions[3]. The UN Secretary General Mr. Ban Ki Moon made a special commitment within UN to eliminate SEA, particularly as a response to the alarming number of incidents of SEA committed by UN staff that were uncovered in the recent years[4].

All children have the right to be protected from violence, exploitation and abuse[5]. Yet, millions of children worldwide from all socio-economic backgrounds, across all ages, religions and cultures suffer violence, exploitation and abuse every day. Millions more are at risk. GBV, exploitation and abuse are often practiced by someone known to the child, including parents, other family members, caretakers, teachers, employers, law enforcement authorities, state and non-state actors and other children. Only a small proportion of acts of GBV, exploitation and abuse are reported and investigated, and few perpetrators are held accountable.

UNICEF made prevention and response to gender-based violence in emergencies (GBViE) one of four corporate priorities in the organization’s Gender Action Plan (GAP) 2014- 2017. This priority provides an internal foundation to address GBV as a life-saving priority across all UNICEF humanitarian assistance efforts.

Preventing and responding to GBViE is recognized as a life-saving measure and an essential component of humanitarian action. According to the IASC GBV Guidelines, “All humanitarian actors must be aware of the risk of GBV and—acting collectively to ensure a comprehensive response—prevent and mitigate these risks as quickly as possible within their areas of operation” (p. 14). This responsibility is supported by a framework that encompasses international and national law, UN Security Council Resolutions, Humanitarian Principles and Humanitarian Standards and Guidelines.

Considering the engagement of the Hashemite Kingdom of Jordan in providing the highest standards in academic and practical training for their military and security forces, including the deployment of members of the Jordanian Armed Forces and Security Departments in various UN peace operations missions, UNICEF has engaged in a capacity development process with different security forces in order to develop a specific training curriculum and materials to prevent and respond to the risk of GBV in Emergencies, in particular sexual violence, and to the protection of children from violence, looking forward to strengthen the capacity of the security forces members and their commanding officers with the tools necessary to guarantee an effective protection of Jordanian citizens and also most vulnerable civilians in regular and emergency settings, according to the commitment of the Hashemite Kingdom of Jordan to uphold international law and peace.

1. PURPOSES

    

The purpose of this consultancy is twofold:

Purpose 1:           Support national security forces and training institutions to develop their capacity building programmes on GBV and VAC prevention and response in regular and emergency settings (including sexual violence), children and women’s rights, and violence against children. 

Purpose 2:          Assess and develop the technical capacity of the Family Protection Department (FPD) to strengthen their protection role and to identify, prevent and respond to Gender-based Violence and Violence against Children according to survivor-centered, gender-sensitive and child friendly approaches.

1. OBJECTIVES

Purpose 1

1. Conduct a desk review of literature and provide documented evidence of this review of sources, documents and training manuals related to training of security forces in the area GBV prevention and response in regular and emergency settings (including sexual violence), children and women’s rights, and violence against children.
2. Conduct a mapping exercise, including capacity and training needs assessment of each security forces agency including JAF, police, gendarmerie, and respective training institutions (including Jordan Peace Operations Training Center) to identify the departments to be trained, including review of the existing training programmes and manuals to guide the development of the new training materials. 
3. Prepare a plan of action, a time schedule and a framework for preparing the different training materials and programmes including the outline of the content of the training manuals that addresses the needs of the various security forces. The plan should look at including the training materials as part of the induction training and annual training programmes implemented by the security forces agencies, the Jordan Peace Operations Training Center (POTC), the Police Academy and King Abdullah Training City.  The plan should provide recommendations on the modules that can be integrated within the induction or other regular training that the security forces undertake regularly.
4. Develop Jordan- security forces specific training materials that fits the needs of each agency with modules on GBV and VAC (TOT manuals, annexes and all training tools necessary i.e. power point presentations, case studies, etc.) tailored from international training documents and in consultation with a technical committee formed by security forces’ and training institutions’ focal points.
5. Submit the training materials to UNICEF and the above mentioned technical committee for validation.
6. Conduct training workshops (number TBD based on workplan) to test the specific security force branch manuals and training materials and amend the training manuals based on the feedback from the training and the committee.
7. Conduct at least (5) Trainings of Trainers (TOTs) for the identified security forces agencies and training institutions, to be able to roll out the training their male and female security forces personnel.
8. Provide follow-up coaching and technical support to the trainers from the identified security forces agencies and training institutions during the provision of training to male and female security forces personnel on GBV prevention and response in regular and emergency settings (including sexual violence), children and women’s rights, violence against children.
9. Develop and test specific indicators to ensure effective monitoring and evaluation of all GBV interventions by the target agencies.
10. Work with targeted stakeholders to identify recommendations and proposals that they will adopt to improve their interventions in relation to GBViE programming and identify, at minimum, one indicator per stakeholder to be monitored regularly. 

     

    Purpose 2

1. Assess the FPD training materials and programmes appropriateness and adherence to international standards and propose needed changes.
2. Review and adapt the training materials used by FPD to train professionals from the Police, social workers, judiciary, etc. in relation to prevention and response to Gender-based Violence, domestic violence and violence against children, with a special focus on incorporating a survivor-centered approach and developing case management skills according to international standards.
3. Conduct a training needs assessment of the trainers of FPD to identify gaps and develop training materials (TOT manuals, annexes and all training tools necessary i.e. power point presentations, cases studies, etc.) to build FPD capacity.
4. Conduct TOT training for Master Trainers to test the materials and amend and ensure the trainers are qualified to train others.
5. Develop and test specific indicators to ensure effective monitoring and evaluation of all GBV interventions by the FPD.
6. Work with all stakeholders to identify recommendations and proposals that they will adopt to improve their interventions in relation to GBViE programming and identify, at minimum, one indicator per stakeholder to be monitored regularly. 

    

   For both purposes:

1. The training materials should in English and Arabic languages adhere to following criteria:
   1. Ensure that training materials are human rights-based, survivor-based, child-centered, non-discriminatory, focused on equality and responsibilities, and gender-sensitive;
   2. Adopts an active approach by utilizing various educational and adult-learning approaches;
   3. Uses easy-to-understand simplified language and the scientific vocabulary and educational messages included therein are clear and targeted;
   4. Utilizes regional and international references related to the subject matter;
   5. Uses culturally appropriate content and presentation;
   6. Based on practical step-by-step detailed training sessions;
2. Submit the training materials to UNICEF and the above mentioned relevant technical committee for validation.
3. To prepare a pre-testing and post-testing tool to measure changes in the knowledge, attitudes and skills of participants in the training course on the basis of the training manual;
4. To submit the finalized version of the training manual, edited and checked for language and spelling mistakes in Arabic language.

1. SCOPE OF THE WORK

The Training Consultant will be responsible for developing specialized training manuals and modules and for providing dedicated, sector-specific training and technical assistance to members of the security forces through their training institutions, including the Jordan Peace Operations Training Center (POTC), the Police Academy and King Abdullah Training City on issues related to GBV and VAC prevention and response in regular and emergency settings (including sexual violence), children and women’s rights, violence against children, etc., in order to facilitate the integration of GBV and VAC prevention, mitigation and response efforts into the response of Jordanian security forces.   

For the second objective, the consultant will work with FPD teams and other partners from MoSD, NCFA and MoH to develop survivor-centered approach and case management and investigation techniques.

The consultant will report to the CP Specialist GBV in Emergencies, and the Chief of Child Protection in UNICEF Jordan.

1. APPROACH AND METHODOLOGY

    

The efforts of the Training Consultant will result in strengthened capacity within the JAF and security departments to address GBV & GBViE and VAC during their service, as well as develop local technical expertise and tools available at the Jordan Peace Operations Training Center (POTC), the Police Academy and King Abdullah Training City and other training facilities in order to ensure mainstreaming of GBViE and VAC in their curricula and the sustainability of this capacity development endeavor. It will also build the capacities of FPD to address GBV and VAC in multi-disciplinary survivor based approach.

The Training Consultant will develop tailored training modules and provide on-site trainings, coaching and technical support required to achieve the following results:

1. Raise awareness among partners in the importance to prevent and respond to GBViE and VAC.
2. In consultation with a technical committee formed by security departments’ focal points, provide sector-specific training and guidance for integrating GBV prevention and response into their operations and activities.
3. Brief and support all of the relevant stakeholders to help improve understanding that practical achievable solutions to reducing GBV risks are available, and will add value to their interventions. 
4. Promote learning on how existing interventions can be enhanced in the light of good and emergent practice of protection from GBViE.

    

1. EXPECTED DELIVERABLES

All deliverables are to be submitted in Arabic and English (professional standard):

#

Deliverables

1

Inception report, including: (a) Workplan for the consultancy with timetable; and (b) Desk review of sources, documents and training manuals related to training of security forces on GBV prevention and response

2

Report of mapping, capacity and training needs assessment of each security forces agency, including existing training programmes and manuals

3

Core, comprehensive Jordan-specific training modules on GBViE & VAC incorporating all the above mentioned information and sources.

4

ToT Guidelines tailored to each of the target security forces agencies’ protection mandate, addressing how to incorporate and implement the GBViE & VAC Core Module in their training curricula and operations (these documents are the result of the feedback and validation of the GBV&VAC Core Module by each of the targeted security forces agencies and the Steering Committee).

5

Methodology, presentations and materials for the training of trainers of the security forces agencies and training institutions (manuals, annexes, all training tools such as power point presentations, case studies, etc).

6

Methodology, presentations and materials for the trainings of security forces personnel to be conducted by the security forces trainers (including a simplified version of the GBV&VAC Core Module to be shared with the participants, manuals, annexes, all training tools such as power point presentations, case studies, etc).

7

Workshop(s) to test training materials

8

Completion of (5) Training of Trainers’ (up to 10 Days each) and follow-up coaching (up to 10 days) for the target agencies

9

Complete report of the consultancy including observations of the implementation of the trainings by the trainers under coaching, challenges and recommendations.

1.  GOVERNANCE AND ACCOUNTABILITY

The consultant will report on progress to the Chief of Child Protection and CP Specialist GBV at UNICEF Jordan Country Office, and in relation to content to the Technical Committee and UNICEF JCO.

Two Technical Committee (TC) will be constituted:

TC for Purpose 1:    will comprise the representatives of the major stakeholders including the JAF and security departments, particularly the Jordan Peace Operations Training Center (POTC), the Police Academy and King Abdullah Training City. The TC will:

• Provide clear specific advice, information and support to the consultant.
• Review the materials drafted and final report.

TC for Purpose 2:    will comprise the representatives of the major stakeholders including the FPD and security departments, MoSD, NCFA and MoH. The TC will:

• Provide clear specific advice, information and support to the consultant.
• Review the materials drafted and final report.

1. REALISTIC DELIVERY DATES AND DETAILS ON HOW THE WORK MUST BE DELIVERED

    

#

Deliverables

Type and language

Delivery Date

1

Inception report, including: (a) Workplan for the consultancy with timetable; and (b) Desk review of sources, documents and training manuals related to training of security forces on GBV prevention and response

All in Arabic and English (professional standard)

2 weeks after contract signature

(15 July 2017)

2

Report of mapping, capacity and training needs assessment of each security forces agency, including existing training programmes and manuals

All in Arabic and English (professional standard)

1.5 months after contract signature

(15 August 2017)

3

Core, comprehensive Jordan-specific training modules on GBViE & VAC incorporating all the above mentioned information and sources.

All in Arabic and English (professional standard)

3.5 months after contract signature

(15 Oct 2017)

4

ToT Guidelines tailored to each of the target security forces agencies’ protection mandate, addressing how to incorporate and implement the GBViE & VAC Core Module in their training curricula and operations (these documents are the result of the feedback and validation of the GBV&VAC Core Module by each of the targeted security forces agencies and the Steering Committee).

All in Arabic and English (professional standard)

3.5 months after contract signature

(15 Oct 2017)

5

Methodology, presentations and materials for the training of trainers of the security forces agencies and training institutions (manuals, annexes, all training tools such as power point presentations, case studies, etc).

All in Arabic and English (professional standard)

4 months after contract signature

(30 Oct 2017)

6

Methodology, presentations and materials for the trainings of security forces personnel to be conducted by the security forces trainers (including a simplified version of the GBV&VAC Core Module to be shared with the participants, manuals, annexes, all training tools such as power point presentations, case studies, etc).

All in Arabic and English (professional standard)

4 months after contract signature

(30 Oct 2017)

7

Workshop(s) to test training materials

4.5 months after contract signature

(15 Nov 2017)

8

Completion of (5) Training of Trainers’ (up to 10 Days each) and follow-up coaching (up to 10 days) for the target agencies

7 months after contract signature

(01 Feb 2018)

9

Complete report of the consultancy including observations of the implementation of the trainings by the trainers under coaching, challenges and recommendations.

All in Arabic and English (professional standard)

8 months after contract signature

(28 Feb 2018)

1. OFFICIAL TRAVEL INVOLVED

It is expected that the consultant(s) would make visits to the country (if located outside) including presence during TOT and coaching phases. All travel costs (international and local) should be planned properly in the technical proposal and included in the financial proposal. Please note that if selected, the contract can be a supporting document to obtain entry visa (if necessary). UNICEF will be unable to secure travel visas.

1. DESIRED QUALIFICATIONS, SPECIALIZED KNOWLEDGE OR EXPERIENCE

The qualifications and experience required for the GBVIE component are as follows:

• Master in public health, social work, political science, human rights, international law or other related degree, or equivalent programming experience.
• At least 8 years of experience on training and capacity building related to addressing GBV and especially GBViE and VAC.
• Experience in GBV and especially GBViE and VAC related prevention and response mainstreaming and programme development.
• Experience in capacity building with members of the military and security forces and management staff, ideally on GBV and especially GBViE and VAC. Experience working with peacekeeping forces will be a plus.
• Deep understanding of GBV & VAC guiding principles and what it means to provide a survivor-centered response.
• Understanding of the steps of case management and its intersections with protection interventions.
• Experience supporting staff in GBV and VAC case management; experience providing case management training a plus.
• Proven experience developing and facilitating workshops. Production of sample work is required.
• Experience in working with government counterparts is desirable
• Excellent analytical and report writing skills.
• Proven ability to work within limited time constraints in the preparation of high quality documents.
• Demonstrated organizational skills, including the ability to work independently and productively, with multiple stakeholders in a fast-paced environment.
• Flexible work attitude: the ability to work productively in a team environment as well as independently, and the ability to handle requests or issues as they arise.
• Demonstrated understanding of issues related to confidentiality, data safety/security and other ethical concerns related to the sharing of sensitive data.
• Excellent interpersonal and communication skills: the ability to successfully and effectively liaise with people in a wide range of functions in a multi-cultural environment.
• Written and spoken fluency in Arabic and English is a must.

   

  The qualifications and experience required for the VAC component are as follows

• 8 years minimum of technical expertise in child protection.
• Minimum 10 years of relevant international work experience in emergency and development contexts.
• Extensive and proved experience in capacity building programs: developing learning and development needs assessments and strategies, design and elaboration of training packages and modules, developing and implementing training of trainers, facilitating multi-sectoral trainings on CP and SGBV prevention and response, and developing learning and development M&E systems.
• Proved experience working with the following issues:
  • Child protection minimum standards;
  • Gender-based violence prevention and response;
  • Child protection in humanitarian action;
  • Caring for child survivors;
  • Information management and case management for CP;
  • SGBV and child protection sops;
  • Child protection and SGBV prevention and response strategies;
  • Child safe spaces and one-stop center for CP;
  • Child protection & SGBV coordination mechanisms;
  • Differentiated approach to best interest procedures;
  • Mechanisms for the identification of people at heightened risk and systems; for referral and follow-up; and
  • Emergency preparedness plan.
• Relevant work in capacity development for security forces, international and national humanitarian staff, implementing partners’ staff, and Government officials.
• Extensive experience undertaking regular assessments of risks, identifying gaps and developing appropriate responses for child protection and GBV.
• Extensive experience conducting case management in emergency settings.
• Extensive experience providing technical support to national and government counterparts in the development of child protection risk assessment tools, training manuals and strategies.

1. PERFORMANCE INDICATORS FOR EVALUATION OF RESULTS

Proposed timelines for completion of activities are met and deliverables submitted on time with good quality and as per the standards described in the TORs as well as UNICEF/UNEG global standards. Overall performance at the end of the contract will be evaluated against the following criteria: timeliness, responsibility, initiative, communication, and quality of the products delivered.

1. FREQUENCY OF PERFORMANCE REVIEWS

    

   The consultant will hold meetings with:

• Technical Committee and UNICEF to get feedback on each deliverable according to schedule.
• Monthly meetings with focal point in UNICEF to discuss progress of the overall consultancy.

   

1. ESTIMATED DURATION OF THE CONTRACT AND PAYMENT SCHEDULES

The contract will cover the period from 01 July 2017 to 28 February 2018. The deliverables and the trainings must be implemented during this timeframe according to a workplan agreed upon with the technical committee and UNICEF. Proposed and estimated timeframe for deliverables is listed under each deliverable in the Section 8. The consultant should propose a timeline to submit the deliverables considering necessary and adequate time (at least two weeks) to be allocated for review and quality assurance processes of the deliverables by the technical committee and UNICEF.

Payment is contingent on approval by the consultancy manager and will be made in three installments.

• 20 % of the total contract will be paid upon submission and clearance of Deliverable # 1;
• 30 % of the total contract will be paid upon submission and clearance of Deliverables # 5 and 6;
• Remaining 50 % will be paid upon clearance of the final report of the consultancy including observations of the implementation of the trainings by the trainers under coaching, challenges and recommendations.

The consultants would be required to use their own computers, printers, photocopier etc.

1. CALL FOR PROPOSALS

    

A two stage procedure shall be utilized in assessing the proposals, with assessment of the technical proposal being completed prior to any price proposal being compared. Applications shall therefore contain the following required documentation:

1. Technical Proposal:

Applicants shall prepare a proposal as an overall response to ToR ensuring that the purpose, objectives, scope, criteria and deliverables of the study are addressed. The proposal shall include a draft content of the training manual. Draft work plan and timeline for the study should also be included. The Technical Proposal shall also include updated profiles/CV of the consultant including links to previous materials developed for similar consultancies.

1. Financial Proposal:

Offer with cost breakdown: Consultancy fees, international (economy class) and internal travel costs, Daily Subsistence Allowance (DSA), required translations and other costs. The Financial Proposal shall be submitted in a separate file, clearly named Financial Proposal. No financial information should be contained in the Technical Proposal.

1. INDICATION OF HEALTH STATEMENT AND CERTIFICATE OF GOOD HEALTH HAS BEEN RECEIVED PRIOR TO SIGNING THE CONTRACT

   Yes

    

2. UNICEF RECOURSE IN CASE OF UNSATISFACTORY PERFORMANCE

In case of unsatisfactory performance the payment will be withhold until quality deliverables are submitted. If the consultant is unable to complete the assignment, the contract will be terminated by notification letter sent 15 days prior to the termination date. In the meantime, UNICEF will initiate another selection in order to identify appropriate candidate.

1. INDICATION THAT THE CONSULTANT/INDIVIDUAL CONTRACTOR HAS RECEIVED A COPY OF THIS DOCUMENT OR. ALTERNATIVELY, AN EXPERT OF RELEVANT PROVISIONS INCLUDING THOSE CONCERNING LEGAL STATUS, OBLIGATIONS AND TITLE RIGHTS.

1. REQUEST FOR PROPOSAL EVALUATION AND WEIGHTING CRITERIA

Submitted proposals will be assessed using Cumulative Analysis Method.  All request for proposal will be weighed according to the technical (70%) and financial considerations (30%).  Financial proposals will be opened only for those application that attained 49 points or above on the technical part. Below are the criteria and points for technical and financial proposals.

Section A: Technical proposals

1) Overall Response (10 points)

• General adherence to Terms of Reference and tender requirements. Clear feedback on the TOR  and any suggestions additions/deletions/revisions based on Contractor’s experience in other similar assignments;
• Elaborated and articulated understanding of scope, objectives and overall assignment and requirement for this consultancy, demonstrated knowledge and experience in similar consultancies, and completeness and coherence of response

2) Proposed methodology and approach (30 points)

• Deliverables are addressed as per ToR
• Proposed approach/methodology and management control system respond to the scope of the consultancy
• Proposed Implementation Plan, i.e. how the bidder will undertake each task, and maintenance of project schedules demonstrates timelines will be met
• Process and procedures for ethical review are elaborated and integrated into the process
• Alternative proposals are made on methodology, implementation plan and timeframe as per the sounds understanding of the scope of the assignment and with reasonable justifications
• Critical factors and constraints from the Contractor’s perspective, which may impact the success and timely completion of the assignment/project.

3) Technical capacity (30 points)

• Consultant meets the defined qualifications such as minimum years of proven and relevant experience
• Consultant has previously conducted similar work with evidence. Range and depth of experience with similar studies
• Excellent report writing and language skills
• Two Samples of previous relevant work undertaken successfully by the contractor.
• Three separate work related references. 

Technical score: 70 % of 70 points = 49 points

Section B: Timetable (Schedule)

This section should include a proposed time/delivery schedule. An action plan specifying the timeframe with various milestones and activities should be included under this section.

Section C: Financial Offer

A separate Financial Offer detailing all activity expenses and logistics should be submitted under this section. The financial offer (this section) should be submitted on a separate page from the Technical Capability and Schedule information.

The Technical section of the proposal should be submitted both in English language. All other sections should be annexed. All sections (components) of the proposal will be evaluated and any omissions will weigh against the quote during the consultancy.

1. EQUITY, GENDER, HUMAN RIGHTS, INCLUDING CHILD RIGHTS

The TOR indicates the relevant instruments or policies on human rights, including equity issues, child rights and gender equality that will guide the material development process, including a human rights based approach, including child rights based and gender sensitive.

1. CONDITIONS

    

The contractor will work on its own computer(s) and use its own office resources and materials in the execution of this assignment. The contractor’s fee shall be inclusive of all office administrative costs