Mobile telephony services and devices for the United Nations Office at Geneva
Expression of Interest
UNOG will seek offers for the supply of mobile telephony services and devices for a current fleet of approximately 1000 mobile phones. The new contract will start in December 2015 for a minimum period of 2 years with possible 1 year extensions.
UNOG wishes to implement a Closed User Group allowing « cost-free » calls between the existing approximately 6000 fixed line phones and the UNOG mobile phones.
The future supplier will be required to implement a limited number of user profiles which will restrict usage e.g. CUG only, Switzerland and France package (including incoming and outgoing calls, MMS, SMS, Data (with a TBD ceiling or fair-usage clause) and Voicemail), Worldwide same package
Call volumes for the period October 2013 – September 2014 :
|
|
calls |
secs |
|
Switzerland |
|
|
|
Calls to national fixed lines |
80,000 |
8.0M |
|
Calls to Swiss mobile operators |
13,700 |
13.0M |
|
International calls |
75,000 |
16.5M |
|
Roaming |
|
|
|
France |
37,000 |
3.2M |
|
US |
11,000 |
1.4M |
|
Rest of World |
61,000 |
8.2M |
|
Incoming |
60,000 |
7.0M |
|
Closed User Group |
|
|
|
UNOG Mobile to UNOG Fixed |
70,000 |
5.5M |
|
|
|
|
UNOG wishes to reduce mobile phone expenditure and will be interested in obtaining proposals from suppliers for the implementation of solutions which will achieve this goal while maintaining a high level of service quality and reliability worldwide.
UNOG wishes to be able to monitor the Quality of Service while roaming.
Mandatory requirements :
The following criteria must be fulfilled in order to qualify a company for the RFP.
|
More than 5 years’ experience in the field of Mobile Telecommunications, at least 3 existing corporate customers of similar profile etc. |