Internet Over Satellite Services

The Internet over Satellite (IoS) solutions must provide seamless and secure Internet connectivity under diverse environmental conditions, including extreme weather, dust, and logistical constraints. The primary technical requirements include: - Connectivity and Performance: • Dedicated and Shared Bandwidth Options: Service categories from mini (<15 Mbps) to large (100-300 Mbps). • Latency: Satellite link latency shall not exceed 600 milliseconds round-trip. • Adaptive Bandwidth Scaling: Capability to modify uplink/downlink configurations as required. - Network Infrastructure and Equipment: • Transportable and Fixed Installations: Includes options for permanent bases, mobile vehicular units, and rapid-deployment emergency systems. • Hardware Standards: Equipment must be ITU-approved, ruggedized for field operations • Power Supply Integration: Support for solar-powered, DC, and AC power configurations. - Security and Compliance: • Data Protection and Encryption: Minimum AES 256-bit encryption for data, voice, and video transmissions. • Secure Access Control: Implementation of firewalls, VPNs, and user authentication measures. • Regulatory Compliance: Adherence to host country licensing, UN policies, and ITU global telecommunications standards. - Service Management and Support: • 24/7 Network Monitoring and Incident Response: Proactive fault detection, diagnostics, and real-time troubleshooting. • Service-Level Agreements (SLAs): Providers must commit to 99.95% uptime, with defined response and resolution times for incidents. • Technical Training and Capacity Building: Provision of user manuals, hands-on training, and remote/onsite support.