uSupport e-mental health platform for adolescents and young adults .

UNICEF seeks to identify a qualified partner in Poland to carry out the uSupport pilot phase, roll-out and launch, and manage ongoing uSupport operations.

uSupport, developed by UNICEF, is a multi-language platform and framework designed to help governments deliver on their national mental health strategy by providing online on-demand e-mental health support and services for adolescents and young adults aged (16-24).

uSupport, is an innovative digital approach to address the growing need for mental health and psychosocial support for young people, including Ukrainians. It provides audio-, video- or texting consultation options with trained and certified mental health professionals and is designed to minimise stigma around mental health while maintaining privacy, confidentiality, and security for all its users. uSupport also provides evidence-based information, content, and tools to build resilience and coping skills for young people and their caregivers by going to where young people are – online. The underlying technology behind the platform is leading-edge, open source and cloud based.  The payment system is based on credit card payments and coupons and uses Stripe software.

uSupport approach is expected to lead to a paradigm shift in terms of finding new approaches for addressing the service-access gaps and new ways for how adolescents receive psychosocial support for the most common and prevalent behavioral and development problems covering key areas of emotional health and well-being, conduct and hyperactivity disorders, and compromised peer and family relations.