Provision of Products and Giftshop Operation inside the UN Pavilion at Expo 2025 Osaka, Kansai, Japan

The purpose of this Request for Information (RFI) is to gatehr inforamtion from the potential vendors on qualified vendors to provide UN-related novelty products, operate the giftshop inside the United Nations (UN) Pavilion at Expo 2025 Osaka, Kansai, Japan and manage its sales in support of Department of Global Communication(DGC) . The Expo is scheduled to take place from 13 April 2025 to 13 October 2025. This RFI is issued solely for information and planning purposes. It should not be considered an official procurement procedure in any shape or form and will not in any way bind the UN. It should also be noted that, at this stage, the UN is simply seeking to be well-informed of potential design, installation, and maintenance services as broadly as possible. This RFI does not commit the UN to pay any cost incurred in the preparation or submission of any response to the RFI. You are kindly requested to review the overview of specific requirements on the following page and to provide information as to whether your company could potentially fulfill the requirements. Specific Requirements: The UN DGC is expecting - Design and manufacture novelty products and souvenir items related to the UN and other UN agencies, SDGs, UN Pavilion and other items related to the work and ideals of the United Nations; - Procure existing novelty products, including publications, from the UN and other UN agencies, and other sources; - Operate the UN Pavilion Giftshop inside the UN Pavilion at the Expo 2025 from 13 April 2025 through 13 October 2025, open everyday from 9:30 AM to 9:00 PM; - The size of the giftshop will be approximately 25 sqm in size, located inside the UN Pavilion on the Expo gounds (lot B18, the total size of the UN Pavilion will be approximately 300 sqm); - Manage all aspects of sales transactions and the relevant management activities, including personnel management of the giftshop (including recruitment, salary payment, etc.), customer relations, accounts, banking, bookkeeping, sales tax management, credit card operations , reporting, ordering, import and customs clearance procedures, inventory control, storage, freight and shipment of goods, rental and return of rented items including payment terminals and POS system, and remove unsold goods after the Expo period; - Management of online sales through the official Expo website, which will be operated by the Expo Association. - Regular reporting of sales to the UN and the Expo Association, and royalty payment to the Expo Association; - Pay a commission to the UN from the sales at the UN Pavilion Giftshop (vendor to propose a rate); - Pay necessary license fees for the use of official logos and other intellectual properties as required; - The giftshop space will be designed and installed by the UN. The selected vendor is not responsible for the design and installation of the giftshop, but will be given an opportunity to provide inputs and advice on the design and installation of the giftshop. - The selected vendor is not responsible for the rental cost of the pavilion space, utility cost (including electricity, water and internet connection) of the giftshop, or dismantling the giftshop space after the closure of the Expo. - The contractor shall use its best efforts to ensure that products sold in the UN Pavilion Giftshop are manufactured in environmentally sustainable and socially ethical conditions and do not include child labour, or violate human rights norms and standards.