PCI-COMPLIANT TELEMARKETING SOLUTION (LONG-TERM ARRANGEMENT FOR SERVICES)
THE UNITED NATIONS CHILDREN'S FUND (UNICEF) wishes to invite you to submit a proposal for the provision of PCI-COMPLIANT TELEMARKETING SOLUTION (LONG-TERM ARRANGEMENT FOR SERVICES).
UNICEF has obligations to its donors to protect their cardholder data and is seeking a superior solution that aligns with the requirements of the Payment Card Industry Data Security Standards (PCI-DSS). UNICEF's strategy is to transfer UNICEF's Card Holder Data (CHD) footprint from internal environments to PCI compliant third-party service providers.
The purpose of this Request for Proposal for Services (RFPS) is to seek proposals from qualified vendors and to establish Long Term Arrangement (s) for Services (LTA-S) to provide an easy-to-implement Telemarketing solution that connects to the local Payment Gateway/Payment Service Provider/Tokenization Provider for tokenization and payment processing as well as with UNICEF's internal CRM systems ensuring PCI compliance of UNICEF's Telemarketing channel.
The LTAS shall be valid for an initial period of up to 3 years, with potential extension for 2 additional periods of 2 years each (3+2+2 years) at the discretion of UNICEF and subject to satisfactory performance and UNICEF’s needs.
Sustainable Procurement practices integrate requirements, specifications, and criteria that are compatible and in favour of the protection of the environment, the social progress and in support of economic development. These practices seek resource efficiency, improve the quality of products and services, and ultimately optimize costs (HLCM Procurement Network). Sustainable Procurement is one of the Sustainable Development Goals (SDGs) (goals 12 and 12.7), and it also contributes to the achievement of all SDGs. This procurement opportunity is considered sustainable as it incorporates at least three sustainability considerations, in accordance with the HLCM Procurement Network's Sustainable Procurement Working Group - Sustainability Indicators Framework. To learn more about which considerations are included in this procurement opportunity, please see below for a specific description. For more information, contact the procurement official or author of this procurement opportunity.
The tender contains sustainability considerations for preventing or minimizing damage associated with climate change.
Examples:
Energy efficiency, greenhouse gas reporting and emission offsetting.
The tender contains sustainability considerations addressing gender equality and women's empowerment.
Examples:
Gender mainstreaming, targeted employment of women, promotion of women-owned businesses.
The tender contains sustainability considerations related to human rights, fundamental principles and rights at work, occupational health and safety, fairly traded goods, targeted employment of people with disabilities, etc.
The tender contains sustainability considerations regarding local MSMEs, local communities or disadvantaged groups.
Examples:
Reserved labour opportunities for local communities, use of local materials, reserved procurements for local companies
The tender contains sustainability considerations promoting sustainability through the entire supply chain.
Examples:
Sustainability requirements for tier 2 suppliers, identification and approval of subcontractors.
The tender contains sustainability considerations related to the protection of the environment, biodiversity and restoration of natural habitats.
Examples:
Sustainable/ organic agriculture, fishing or forestry.
The tender contains sustainability considerations promoting health and general well-being of consumers/ recipients of the good or service.
Examples:
Hazardous chemicals handling, labelling of chemicals.
This indicator summarizes sustainability considerations that relate to inclusion of a person with disability.
Examples:
Organizational policy on disability inclusion, recruiting people with disabilities, accessible premises, disability-inclusive supply chains, and manufacturing accessible products.
The tender contains sustainability considerations promoting the sustainable use of resources.
Examples:
Energy-saving measures, recycling, take-back programmes and responsible end-of-life management
| Link | Description | |
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| https://ungm.in-tend.co.uk/unicef-pfp/aspx/Home | UNICEF PFP e-Tendering website |