Verification and supplementary data collection for HeRAMS project

The World Health Organization (WHO) invites vendors to submit an Expression of Interest (EOI) for Verification and supplementary data collection for HeRAMS project  which address the following objectives:

• verify of 25% of health service delivery units (HSDUs) entries of data collected to the HeRAMS (Health Resources and Availability Monitoring System) in Ukraine through in-person visits to priority HSDUs;
• investigate, systematically collect, and report data discrepancies;
• overwrite data if the consensus is reached between verification team and key informants;
• provide refresher on the HeRAMS methodology, questionnaire and platform as required

WHO intends to invite selected vendors to participate in a formal solicitation, via a Request for Proposals (RFP), at a later stage, for the above requirements.  Complete details of the requirements will be included in the solicitation documents.

Please refer to the attached REOI document to find more details.

Companies can only participate in this Request for EOI from WHO after completing their basic registration (free of charge) at the United Nations Global Marketplace (www.ungm.org).

• The Contractor shall be registered and legally operating in Ukraine.
• The Contractor shall be either for profit or not for profit institution operating in the field of healthcare system/market research, information services for healthcare industry, development of contacts and cooperation with state medical institutions, research of healthcare industry and/or public health.
• The Contractor shall have proven experience in the field of studies of healthcare system/market in Ukraine (including, but not limited to audit of healthcare facilities), managing mobile/outreach teams for research purposes.
• The Contractor shall demonstrate the satisfactory performance in previous work with WHO, other international organizations and/or major institutions in the field of the health-related data collection, healthcare system or individual HSDUs in security compromised areas in Ukraine.
• The Contractor shall dedicate to the project a project manager of an adequate level of qualification and experience.
• The Contractor’s staff shall possess adequate technical knowledge to cover organizational diagnostics of health facility in line with the HeRAMS questionnaire, identifying the quality of data collected; to perform the assessment and verification, provide refresher on methodology, questionnaire, platform, and to define specific terms used.
• The Contractor’s staff shall have full professional working proficiency/native or bilingual proficiency in Ukrainian and Russian languages.
• The Contractor should have ability to carry out the activities in normal working hours of Ukraine (Kyiv) time zone.