Outbound Telemarketing Services in Indonesia

UNHCR
Outbound Telemarketing Services in Indonesia Request for quotation

Reference: RFQ/22/012/RBAP/PSP
Beneficiary countries or territories: Indonesia
Published on: 29-Apr-2022
Deadline on: 15-May-2022 23:59 (GMT 7.00)

Description

The purpose of the present RFQ is to select a qualified agency to provide telemarketing outbound services for outbound call service, for the period of 1 year, tentatively May 2022 – April 2023.

The telemarketing agency will focus on conversion calls targeting one off donors and new leads to meet the KPIs of the campaign. The agencies are required to focus on committed giving donors and direct/assist donor to UNHCR Indonesia Donation Web. The information about campaigns and scripts will be provided by UNHCR.

The project duration is 12 months, tentatively in the period May 2022 – April 2023.