Enterprise Innovation & Crowdsourcing Management Software

Introduction & Background The United Nations (UN) seeks an off-the-shelf, cloud-based, software-as-a-service open innovation & crowdsourcing platform allowing the UN to focus on engaging with people inside the UN and outside including with the general public, academia, civil society, governments and other institutions. The platform will be used to support the operation of the UN's innovation and crowdsourcing platforms such as Unite Ideas https://ideas.unite.un.org (Public innovation) and Unite Spark https://spark.unite.un.org (Internal institutional innovation by UN personnel) to engage UN personnel and the general public and civil-society worldwide towards solving issues affecting people and the environment in our planet. These platforms attract motivated people and organizations worldwide who volunteer to achieve the Sustainable Development Goals. The platform should be configurable to respond the requirements of the UN but shall not require any custom programming or development. The software platform should support various aspects of a corporate innovation programme. From encouraging the generation, evaluation, and selection of ideas, to managing the process of taking ideas through to final realization. The system targets users including internal employee constituencies (large and small groups), and external ones (general-public) through communities, open innovation, and crowdsourcing. The software should include facilitation of workgroups, ideation and brainstorming workshops, events (e.g. hackathons, pitch sessions, dragon’s-dens), challenges and continuous engagement with these communities through mailing lists, messaging, and notifications. The software should include mechanisms for capturing and aggregating the outcomes of these forms of engagement, for sifting, filtering, organizing and systematically evaluating solutions, assessing the risks, rewards, costs, and benefits of different proposals, and for verifying alignment of these with business priorities and goals. It is expected that the platform would be accessed by all UN system personnel globally using their enterprise login accounts and by an unlimited number of general public users browsing public content (unregistered), and who might self-create user accounts for interacting with the platform. Vendors expressing interest should note that this Request for Expression of Interest (REOI) serves as pre-qualification of the companies that will be invited to participate in the tender process. Interested vendors will be invited to the tender at later stage and the detailed requirements will be further specified..