REOI Transcription Services (audio-typing)

Subject: Transcription (audio-typing)

Date of this EOI: 18 November 2011

Closing Date for Receipt of REOI: 16 December 2011

Reference No: UNK/PU/REOI/0011-005R

Address EOI by fax for the Attention of: Mr. Tom Vincent, Chief Procurement Officer

E-mail Address: vincent8@un.org

Fax Number: +855 (0)23 219 715

Description of Requirement:

1         UNAKRT (United Nations Assistance to the Khmer Rouge Trials) requires verbatim transcription (audio-typing) services from digital recordings of proceedings before the Extraordinary Chambers in the Courts of Cambodia ('the Court'), located in Phnom Penh, Cambodia, for an initial one year period with the possible option of a second year. Contract performance is expected to start during the second quarter of 2012. The services are required from one vendor in both French and English.

2         The Court will provide audio files exported from CourtFlow court reporting software, which includes annotations to identify speakers.  Unless otherwise arranged, these files will be available for download by the vendor no later than 5 pm Phnom Penh time (GMT+7), with a transcript to be returned by 8 am Phnom Penh time the following day.  When in session, the Court is expected to sit between 2 - 6 hours per day, 4 days a week, but this is subject to variation and estimates may change at any time. 

3         Sound quality of audio files provided by UNAKRT is very good to excellent.  However, significant portions of both English and French transcript are simultaneously interpreted (from Khmer, English or French) and may contain strong Khmer accents.

4         Technical requirement: provision of transcripts in the required typing format (as supplied by the UNAKRT Transcription Unit) and electronic format (currently MS Word 2003, subject to upgrade); ability to work with CourtFlow files. Accuracy rate: minimum 97%.

5         Experience/expertise requirements: demonstrated expertise and experience in undertaking transcription of audio records, in particular in a setting involving complex legal issues and legal terminology.  Experience with interpreted speech an advantage. 

6         A confidentiality undertaking will be required from all personnel performing services under the contract as well as the vendor.

Important Notice:

When replying to this EOI, please send a fax or email to the attention of Mr. Tom Vincent, Referencing REOI/011-005R (fax: +855 (0) 23 219 715, email: vincent8@un.org or unakrt_procurement@un.org  Please state the name of your company, your vendor registration number (if already registered with UNAKRT), and if not your full contact details.