F2F digital signup system implementation services for UNHCR PSP Korea

UNHCR is seeking to enter into an agreement for development and implementation services of digital signup system for Face-to-Face fundraising activity in Korea with a vendor specialized in such service area. The main purposes of the service are as below:

• Improve donor retention, especially reduce pre-debit attrition
• Improve work efficiency of Face-to-Face fundraising campaigners
• Reduce risk of managing personal information by introducing digital pledge system instead of paper pledge form

UNHCR expects the delivery of below services of the vendor:

• The vendor plans and designs digital signup system for UNHCR’s Face-to-Face fundraising activity in Korea
• The vendor develops digital signup system for both users (Face-to-Face fundraising campaigners) and administrators
• The vendor conducts QA (Quality Assurance) testing of digital signup system for launching of the system
• The vendor follows up the defects and issues for stabilization of the system and makes modification if needed
• The vendor provides necessary documents such as Service policy, Information Architecture, Guidelines, API specification, Design files, etc.
• The vendor prepared project communication tools

Service Period

The service period starts from November 2021 for approximately 4-months period.