Bulk SMS service ITB004/2021

INVITATION TO BID: No. CAI/ITB/004/2021
FOR THE ESTABLISHMENT
OF SERVICE CONTRACT FOR BULK SMS
CLOSING DATE AND TIME: 14 August 2021 – 23:59 hrs Cairo local time
INTRODUCTION TO UNHCR The Office of the United Nations High Commissioner for Refugees (UNHCR) was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It also has a mandate to help stateless people. In more than five decades, the agency has helped tens of millions of people restart their lives. Today, a staff of some 6,600 people in more than 110 countries continues to help about 34 million persons. To help and protect some of the world’s most vulnerable people in so many places and types of environment, UNHCR must purchase goods and services worldwide. For further information on UNHCR, its mandate and operations, please see http://www.unhcr.org.

1. REQUIREMENTS
   The Office of the United Nations High Commissioner for Refugees (UNHCR), UNHCR Egypt office, invites qualified suppliers, to make a firm offer for the establishment of Frame Agreement(s) for providing bulk SMS service.
   IMPORTANT: Please carefully take note of article 5 (Subcontracting), 16 (Termination) and 19 (Settlement of Disputes) of the attached General Terms and Conditions (Annex D)
   IMPORTANT:
   Exact technical specifications of the items/service are detailed in Annex A of this document.
   UNHCR may award Frame Agreement(s) with duration of [2] two year(s) potentially extendable for an additional period of [1] year. The successful bidder(s) will be requested to maintain their quoted price model for the duration of the Frame Agreement(s).
   The estimated annual requirement of UNHCR is specified in Annex A.
   Please note that figures have been stated in order to enable bidders to have an indication of the projected requirements. It does not represent a commitment that UNHCR will require the totality of the above quantity. Quantities may vary and will depend on the actual requirements and funds available regulated by issuance of individual Purchase Orders against the Frame Agreement.
   Other United Nations Agencies, Funds and Programmes shall be entitled to the same prices and terms as those contained in the offers of the successful bidders and could form the basis for a Frame Agreement with other UN Agencies.