Support the government to develop guideline and to implement 5 Good 1 Satisfaction policy and DokChamp accreditation using the agreed standard

BACKGROUND

WHO has supported the Ministry of Health (MOH) in developing health facility standard on quality of health care under 5 Good 1 Satisfaction Policy for DokChampa accreditation. Based on requests from MoH, WHO will further support to develop a guideline and implement the policy and the standard, and build the capacity of the assessors of the standards.

PURPOSE/SPECIFIC OBJECTIVE OF THE ACTIVITY

Support the government to develop guideline and to implement 5 Good 1 Satisfaction policy and DokChamp accreditation using the agreed standard.

DESCRIPTION OF ACTIVITIES TO BE CARRIED OUT

• • Review relevant documents and regulations governing health service delivery in Lao PDR
• • Analyze regulatory regimes for service delivery through document review and develop recommendations on that -Develop assessment instructions and training materials for assessors
• • Support the assessment team to conduct assessment of the 5Goods 1Satisfaction standard

METHODS TO CARRY OUT THE ACTIVITY

• • Meetings with the supervisor and the team in WHO country office
• • Meetings with MOH stakeholders and relevant partners
• • Developing documents in consultation with stakeholders

QUALIFICATIONS & EXPERIENCE

EDUCATION

Essential:  University postgraduate master’s degree in public health or health care management

EXPERIENCE

Essential: At least 7 years of work experience in public health / development, with a special focus on health system quality

TECHNICAL SKILLS & KNOWLEDGE

• • Strong communication and strategic thinking in written skills and presentations
• • Analytic skills
• • Good knowledge in excel and/or a statistical software
• • Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct

LANGUAGES

Fluency in English is essential

COMPETENCIES

• • Producing results with quality on time
• • Communicating in a credible and effective way

ADDITIONAL INFORMATION:

• STARTING DATE: 1 February 2021
• DURATION OF CONTRACT: 60 days of working

APPLICATIONS

Qualified and interested specialists should submit their CV and Expression of Interest {cover letter} to the Supply Officer through WP RO UNGM at < wproungm@who.int > by 18 January 2020. 

The cover letter should outline how their experience and qualifications make them a suitable candidate for this position and should include their proposed daily consultancy fee and availability.

Please use Tender Notice No. 120187 as subject to all submission. Only successful candidates will be contacted.