Provision of Personal Security Detail (PSD) Services to UNMAS Iraq

New clarification added: Dear Sirs, On Form H: Drive Supplier Sustainability Questionnaire12_19, in Tab Profile it requests below information:Participant NumberDate of last COPLevel of COP: Question - Could you kindly confirm that COP stands for: Communication on ProgressAnswer – Yes, COP stands for Communication in Progress Question - Could you please confirm if the Participant Number is the UNGM registration number. If not could you please clarify what is the Participant Number.Answer – The UNGM registration number is not the same as the UN Global Compact number (UNGC). To register as a participant to the UNGC, please check the UNGC website. https://www.unglobalcompact.org/participation/join/application. Once you register as participant, you will receive your Participant number. Question - On Form H: Drive Supplier Sustainability Questionnaire12_19, in Tab Questionnaire: are we required to provide an attachment for each question?Answer – Bidders are required to answer all questions in the Questionnaire. The Form H – DriVE Supplier Sustainability Questionnaire shall be submitted by uploading the document against the corresponding “Document Checklist” on the sourcing. Bidders are not required to provide attachment for each question.

New clarification added: Question: Please confirm that the "ITB_Section_Section_IV_Contract Forms_PSC - Services ITB_2020_13792" does NOT need to be completed and submitted with the rest of the tender submital forms?Answer - The "ITB_Section_Section_IV_Contract Forms_PSC - Services ITB_2020_13792"  DOES NOT need to be compeleted at the time of bid submittal.

New clarification added: Question:Dear Sir / MadamI note that it is now states that all PSD Team Members can only be National Iraqi.I would like to point out that most life cover policies for international persons (as most of UNMAS Iraq are) working in for example Iraq, will then be null and void should they be injured or killed with only protective services provided by only National PSD Members. Most like coevr policies will clearly state that protective services been provided by PSD teams should include international PSD operatives. That with permission is my humble opinion.I urgently request that this issue be carefully looked at examined and that the Insurers be consulted asap. In this regards I then also humbly™ advise that the submission date be postponed immediately while appropriate time frames are given for this issue to be carefully addressed.Thank you and I wish you success. Dear Sir / MadamAnswerIt is not mandatory to have International PSD Team member. The requirement is for National PSD Team members. The proposed PSD Team members shall meet the minimum experience and qualification requirement as stipulated in Section II Schedule of Requirement Para 10 - PSD Personnel – Specific Qualifications.

New amendment added #1: Amendment 1: The purpose of the amendment is:1.     To revise the composition of PSD Teams by adding 1x Personal Protective Officer (PPO) for each PSD Team.2.     Clarify the requirement for 100% self-sufficiency The following changes has been made: Under Section II Schedule of requirementPara 5 – PSD requirements revised to reflect 1x PPO for each PSD TeamPara 10 – The minimum qualification requirement for PPO addedPara 22 – The requirement for self-sufficiency clarified Under Section III Returnable Bidding FormsForm C: Price schedule Form revised to reflect the addition of 1x PPO for each PSD TeamForm D: The minimum qualification requirement for PPO added. Bidders are required to submit 5 CVs of PPOs Under Form C – Financial Proposal Breakdown The Team Composition is revised to reflect the additional 1x PPO for each team. The following documents are added to the documents section of the ITBAmendment 1 – ITB_Section_II_Schedule_of RequirementsAmendment 1 – ITB_Section_III_Returnable_Bidding FormsAmendment 1_ Form C Financial Proposal Breakdown  Bidders must use the revised returnable bidding forms when making their submissions. Failure to do so may result in disqualification of your bid. 

New clarification added: Question - Ref: ITB Section I_Instructions to Bidders, 19. FORMAT AND SIGNING OF BIDSDue to online submission, please confirm Bidder remains compliant if scanned, original and / or electronic signatures are provided on Forms?Answer - Bidding documents can be submitted  as scanned copies ( in PDF) format and electronic signatures are acceptable.

New clarification added: Question - Any Performance Bond required for this tender? if yes, is there a specific format? Answer – No performance Bond is required for this tender.

New clarification added: Question -  Please can you confirm that an Eastern European National Team Leader would be acceptable – we believe this is required considering the threat levels in these areas?Answer - No, the PSD teams shall be Iraqi nationals. Question -  We would strongly recommend that all vehicles require a Driver and PPO – i.e. a team of 6 in a 3 Vehicle Team and a team of 4 in a 3 vehicle team. Would you consider modifying the minimum manning to this?Answer - Yes, as indicated in the above response for similar clarification request, a team of 6 persons are required for 1x3 Vehicle, and a team of 4 persons for the 1x2 Vehicle. Bidders should note that an amendment to the ITB will be posted shortly reflecting the changes in the configuration of the PSD Teams Question -  We would use Satellite Phones instead of HF radios as HF is not currently allowed. Please confirm that this is acceptable?Answer – The vehicles shall be fitted with VHF radios for inter-team mission communication. Satellite phones can be used instead of HF Radios.

New clarification added: Question -  Can Rifles be AK47 or a variant of?Answer - Yes, it can be any similar weapon or rifle of the PSD Service Provider's choice. Question -  Please can UNMAS confirm that Glock Pistols are approved for use?Answer - Yes, it can be any 9mm pistol of  the PSD Service Provider's choice Question - Will Armouries be made available by UNMAS or will we be required to supply our own to each location?Answer - No, any weapons and the storage is the sole responsibility of the PSD Service Provider.

New clarification added: Bidders should note that an amendment to the ITB will be posted shortly reflecting the changes in the configuration of the PSD Teams as indicated in the response above. The ITB Section II Schedule of Requirements, ITB Section III Returnable Bidding Forms, and Form C Financial Proposal Breakdown will be revised to reflect the changes

New clarification added: Question:Good Afternoon: i have already been given an answer to this question but I feel I must get confirmation as the request is very irregular: in the SOW it says:- Departing from Baghdad to Salman Pak: -1 x 3 vehicle set-request with 3 Drivers, 1 Team leader and 1 Deputy team leader (total 5 persons).- Departing from Baghdad to Salman Pak: -1 x 2 Vehicle set - requested with 2 Drivers, and 1 Team leader; i.e. (total 3 persons).CAN YOU PLEASE CONFIRM THAT FOR 1X 3 VEHICLE SET YOU ONLY REQUIRE 5 PERSONS? (THIS WOULD USUALLY BE 6 PERSONS - 1X DRIVER & 1X COMMANDER IN EACH VEHICLE)Answer:Thank you for your question. This is to confirm that 6 persons are required for 1x3 Vehicle as follows;●      3x Drivers●      1x Team Leader●      1x Deputy Team Leader●      1x Personal Protection OfficerAnd 4 persons are required for the 1x2 Vehicle as follows:●      2x Drivers●      1x Team Leader●      1x Personal Protection Officer The minimum qualification for the Personal Protection Officer is:Ability to communicate in English,two years of experience as PPOPSD PPOs departing from Baghdad must be able to speak ArabicPSD PPOs departing from Erbil must be able to speak Kurdish and Arabicknowledge of the area of operationsable to navigate and use a GPSeffective radio communications skills

New clarification added: Question - Is it acceptable for UNOPS/UNAMI to accept bids from a consortium of fully licensed providers.Answer –  A Bid from a Consortium of Fully licensed service providers is acceptable. Form A: Joint Venture Partner Information Form must be submitted with Joint Venture / Consortium/ Association Information. Question -  Can bidder request for an extension to the submission deadline please.Answer – At the moment, there is no intention to extend the submission deadline.

New clarification added: Question:Good Morning.The requirement for resume for proposed personnel - Is this form required for ALL personnel that will be on the contract? or is the resume form just for 1x example we intended to put on the project?  Answer – Bidders are required to submit resume of personnel proposed for the project. As indicated in FORM D – Technical Bid Form, Bidders must submit duly completed Forms E and F submitted for the following positions:·       5x PSD Team Leader·       3x PSD Deputy Team Leader·       13 PSD Drivers

New clarification added: Question: Are the Team Leaders and Deputy Team leaders required to have any international qualifications such as SIA License, an international accredited close protection qualification, conflict management, and medical qualification such as – FPOS-I MIRA Or even to be a Tier 2 medic?Answer: As indicated in Form D: Technical Bid Form:The Minimum requirement for PSD Team Leader is:●      Ability to communicate in English,●      two years of experience as TL or DTL●      PSD TLs departing from Baghdad must be able to speak Arabic●      PSD TLs departing from Erbil must be able to speak Kurdish and Arabic●      knowledge of the area of operations●      effective radio communications skills●      able to navigate and use a GPS correctlyThe Minimum Requiremetn for PSd Deputy Team Leader is:●      Ability to communicate in English,●      two years of experience as TL or DTL●      PSD DTLs departing from Baghdad must be able to speak Arabic●      PSD DTLs departing from Erbil must be able to speak Kurdish and Arabic●      knowledge of the area of operations●      able to navigate and use a GPS●      effective radio communications skills 

New clarification added: Question 4Dear Sirs,Please find the below queries we have regarding the UNMAS Iraq PSD Services.1.  Ref: SOW: Contractor Responsibilities (page 5):The Contractor must provide a plan on how they will implement their activities taking into consideration movement restrictions if any because of the COVID-19 pandemic. The plan must include any suitable protective measures for deployment (e.g. masks, sanitizer and other PPE-related equipment).Question: Will UNMAS provide PPE for its own staff or is Contractor expected to provide it for UNMAS staff?Answer - UNMAS will provide PPE for its own staff2. Ref: SOW: PSD Team Responsibilities (page 5):VHF radio communication between the vehicles sets must be tested and confirmed before departure and mission log kept on the hourly radio checksQuestion: Please confirm if the team operating out of Erbil will require HF radio sets fitted to each vehicle?Answer - Yes, vehicles shall be fitted with VHF Radios. 

New clarification added: Question 5Kindly find below our clarifications:Question - Price Schedule Form: No section/line items to insert vehicles, spare parts and maintenance as a separate component as specified within Section II, Article 22. Please can the client advise where we input the pricing for this component?Answer – The financial bids will be evaluated based on the total cost of PSD for 12 months for the regular PSD requirement; and cost of maximum 96 Ad hoc PSD for the Ad hoc PSD requirement. Bidders can provide a detailed breakdown of the costs in a format that suit them in the Form C – Financial Proposal Breakdown. Question - Please can the client provide the location where the dedicated assets and manpower are to be based?Answer – Most of the time, UNMAS field missions start early in the morning. The PSD teams shall be based in close proximity to the place of departure. Question - The minimum standards and recommendation for operating PSD moves within the subject areas in Federal Iraq and KR-I are a minimum of 3x vehicle sets inclusive of 3x B6 armoured vehicles, Expat Team Leaders with 2x Local National DTLs/CPOs and 3x Drivers/CPOs. It is not recomended to provide PSD moves in a 2x B6 Armoured vehicle only within these location. Please can the client confirm that the 3x vehicle set configuration above is acceptable for both dedicated and ad-hoc PSDs?Answer – UNMAS Iraq used PSD teams with a configuration of 2x vehicles. Depending on the length of travel and number of travelers, UNMAS will determine to deploy either 1 x3 Vehicles PSD Teams or 1x2 PSD teams. Regarding the staffing requirement, all PSD teams must be local nationals.Question - Please can the client confirm the specification of the the required medical kits in each vehicle?Answer:An IFAK (individual first aid kit) as a minimum for each member the necessary training to competently use the kit.·       The IFAK includes;·       1 Tourniquet.·       1 Elastic bandage kit (this is similar to a field dressing or Israeli bandage)·       1 Bandage GA4-1/2” 100’s.·       1 Surgical adhesive tape.·       1 Nasopharyngeal airway kit.·       4 Surgical gloves.·       1 Combat gauze dressing ·       The medical required is a minimum of an Emergency Trauma Bag (similar to the UN and can treat two patients) per vehicle. The PSD team must have at least one person per vehicle with the basic training to use the contents of the ETB bag to stabilize and transport the patient in an emergency.  ·       The bags content will include the necessary equipment to treat the following;·       Casualty Assessment and Management;·       ABC and Basic Life Support; ·       Blood, Body Substances and Barrier Devices;·       Foreign Body Airway Obstructions and Airways;·       Vital Signs, Shock and Bleeding Control;·       Burns and Blast Injuries;·       Special Wounds and Crush Injuries;·       Fractures and Kinematics;·       Intravenous Cannulation and Fluid Resuscitation;·       Mass Casualty Events, ICS and Triage;·       Medical Conditions and Patient Transport; 

New clarification added: Question 3:Dear Sirs,Please find the below queries we have regarding the UNMAS Iraq PSD Services.1. Ref: SOW: Area of Operations and PSD requirement (page 3):1x 3 Vehicle Set3 Drivers1x Team Leader1x Deputy Team Leader 1x 2 Vehicles set2x Drivers1x Team LeaderQuestion: Please confirm preferred nationality of the Team Leader and Deputy Team Leader?Answer – Yes, all PSD Team Members should be local nationals with PSD experience and qualifications stipulated in the requirement. Question: Please confirm one of the vehicles in all the mentioned configurations (vehicle set) is intended to travel with a driver only?Answer – Yes, one of the vehicles will be with a Driver only, and guests (if any). 2. Ref: SOW: 5.1 General requirement for a PSD team (page 4):The Team Leader shall carry both a rifle and a handgun.Question: According to MOI regulations, PSCs are only permitted to carry one weapon per person. Please confirm this is acceptable?Answer – yes, one weapon per person is acceptable. 3. Ref: SOW: Contractor Responsibilities (page 5):The Contractor shall provide all the necessary qualified security personnel on a minimum 8 hours/day; (per mission).Question: Will there be a requirement for staff to work for more than 12 hours in a 24-hour period?Answer – The PSD Teams are not expected to work more than 12 hours in a 24-hour period. 4. Ref: SOW: Contractor Responsibilities (page 5):The PSD teams shall have the necessary supplies, equipment, materials and accessories needed to perform the services in this contract. The supplies and equipment shall include but not be limited to weapons, armored vehicles, GPS, VHF/HF Radios, PPE, ETB and uniforms.Question: Please clarify your definition/abbreviation of 'ETB'.Answer – ETB refers to Emergency Trauma Bag

New clarification added: Question 2In the SOW, the requirement is for 3 x vehicles, which will require 6 x personnel. only 5 x personnel is requested. Details:- Departing from Baghdad to Salman Pak: -1 x 3 vehicle set - request only for 2 x commander instead of 3? - Departing from Baghdad to Salman Pak: -1 x 2 Vehicle set - 1 commander missing !!- Departing from Baghdad to Anbar & Salah Adin: 1 x 3 Vehicle set: 1 x Commander missing !! - Departing from Erbil to Ninewa: 1 x 2 Vehicle set: no second commander !!!Answer:Please note the number of the required personals has been provided in the SOW in the ITB Section II (Schedule of Requirements_ IV Area of Operation and PSD requirement)- Departing from Baghdad to Salman Pak: -1 x 3 vehicle set-request with 3 Drivers, 1 Team leader and 1 Deputy team leader (total 5 persons).- Departing from Baghdad to Salman Pak: -1 x 2 Vehicle set - requested with 2 Drivers, and 1 Team leader; i.e. (total 3 persons).- Departing from Baghdad to Anbar & Salah Adin: 1 x 3 Vehicle set: request with 3 Drivers, 1 Team leader and 1 Deputy team leader (total 5 persons).- Departing from Erbil to Ninewa for a Set of: 1 x 2 Vehicle set: no second commander; i.e. only one Team leader and two Drivers for a set of 2 Vehicles; as per section No. 5/ IV Area of Operation and PSD requirement in the ITB Section II (Schedule of Requirements)

New clarification added: Questions - 1At this time, we have two initial questions:1. What is the closing date for all clarifications regarding this bid?2. Also, we do understand there is no physical pre-bid meeting, but do you intend to host one via Skype or Zoom?Answer:1. The deadline date for receiving Request for Clarification is 2020-05-26 at/ before 09:00 UTC2. Kindly be informed that as per the tender document, pre-bid meeting is not applicable for this tender.